Security Operations Services
Protecting the Mission.
Empowering Your Team.
For federal agencies and large enterprises operating under high threat levels and strict compliance mandates, our security operations services provide end-to-end monitoring, detection, response, and continuous improvement. By harnessing automation and AI, we reduce risk exposure, accelerate decision-making, and ensure mission continuity. Backed by proven operational expertise and technical depth, we integrate tools, processes, and people to defend critical systems, data, and mission capabilities.
What is Security Operations?
Security operations (SecOps) is the practice of continuously monitoring systems, networks, and endpoints; detecting security incidents; investigating root causes; responding to threats; and implementing processes and tools to prevent, reduce, or mitigate future risks. In federal and enterprise environments, this includes:
- Real-time alerting from SIEM, SOAR and EDR platforms
- Threat intelligence ingestion and enrichment
- Incident triage and investigation
- Incident response and containment
- Post-incident forensics
- Regulatory and compliance alignment (FISMA, FedRAMP, NIST, etc.)
- Operational reporting and metrics for leadership
Benefits of Modern Security Operations
What security operations services does Phoenix Cyber provide?
Phoenix Cyber delivers adaptable, mission-driven security operations services that strengthen your organization’s ability to detect, respond to, and prevent cyber threats. Whether you’re building a new SOC, modernizing existing operations, or working with a managed services partner, we combine deep technical expertise, proven frameworks, and automation-first strategies to deliver measurable results.
Transforming a Major DHS Agency’s SOC with Security Automation
Phoenix Cyber partnered with a major DHS agency to modernize and automate its SOC. By automating more than 2 million actions, the agency saved over 100,000 labor hours annually and achieved a $9 million yearly ROI, totaling more than $40 million in labor-hour savings.
Read the case study to see how you can transform your SOC’s impact today.
Why Choose Phoenix Cyber
Deep Federal and Enterprise Expertise
We’ve worked in mission-critical environments where budgets are tight, regulations are strict, and resources are limited. Our experience spans large federal agencies as well as complex, highly regulated enterprises, so we understand the pressures you face every day.
Integrated, End-to-End Approach
We connect people, processes, policies, and technology so your security operations align with risk management, engineering, and compliance. You won’t get isolated solutions. Everything we do is built to work together and customized to your environment.
Proven Frameworks and Scalable Practices
We rely on security engineering principles, validated playbooks, threat models, and continuous improvement cycles. Everything we implement is measurable and designed to show real impact on your mission.
Transparent Metrics and Leadership Visibility
We provide dashboards and executive reports to give you and your leadership clear visibility into security operations. Our goal is to demonstrate security operations as a strategic component of your business and not just another line item.
Frequently asked questions, answered
We use metrics such as Mean Time to Detect (MTTD), Mean Time to Respond (MTTR), false positive rate, threat coverage, compliance scores, cost per incident, return on investment, and operational overhead.
Security automation handles repetitive, high-volume tasks (like enrichment, ticketing, notifications, etc.) so analysts can focus on more complex work. While automation increases speed, it must be governed by well-designed and tested playbooks, oversight, and maintenance to prevent mis-execution.
We align your security operations with frameworks such as NIST, RMF, and FedRAMP, embedding audit trails, logging, and automated evidence capture directly into your workflows. This ensures you can generate accurate, actionable compliance reports quickly and confidently during audits.
Threat intelligence helps your SOC prioritize alerts, anticipate attacker behavior, and proactively hunt for emerging threats. By integrating internal telemetry with external feeds, we give analysts actionable context, reducing risk exposure and improving incident response.
We apply automation and optimized workflows to handle routine tasks, identify threat patterns faster, and highlight the most critical alerts. This allows your analysts to focus on high-value work, reduces manual overhead, accelerates response times, and helps your team manage more incidents without adding staff.