Security Information and Event Management (SIEM) systems require regular tuning to improve the accuracy of their threat detection capabilities. These optimizations will reduce the volume of alerts requiring further investigation; increase the visibility of higher priority events; and lessen the overall burden on your resources. The challenge for most security operations teams is finding available engineers to go back and tweak their existing processes. Phoenix SIEM Services are specifically designed to optimize and automate your current processes.
Optimize and Automate Your SIEM
Security Information and Event Management (SIEM) systems are at the center of your security operations collecting, indexing, and correlating your log data from systems, networks, databases and applications. This data is then analyzed, prioritized and enriched to identify anomalies, heighten situational awareness and detect malicious events taking place throughout your organization—all at machine speeds. The role that a SIEM plays is awesome, but without proper tuning and refined detection strategies, the SIEM can generate high-volumes of low-priority or false-positive alerts. Optimizing your SIEM rules and logic will improve the accuracy of threat detection and focus response efforts on higher priority events. To respond at machine speeds, SIEMs rely on real-time integrations with Security Orchestration, Automation and Response (SOAR) platforms to enrich, prioritize, triage and remediate malicious events through automated workflows and orchestrated incident response actions. The challenge is that many organizations don’t have the time, resources or in-house expertise to optimize and automate their SIEM detection and SOAR workflows. Phoenix can help. Our engineers specialize in optimizing SIEMs, enhancing operational processes and automating the workflows used by enterprise and government Security Operations Centers.
Leading SIEM Security Tools
Our clients regularly select these leading SIEM technologies to centralize their alerts and detect malicious attacks. We provide Engineering, Operations, and Sustainment services to help install, configure, optimize and administer their custom implementations.
SIEM Security Services
Our SIEM Security services are designed to complement your internal team while delivering optimized and automated SIEM processes. Just let us know where you need help and we will customize our Engineering, Operations, and Sustainment services accordingly. If you don’t have a SIEM solution today, we can help you select and implement the most effective solution for your environment.
SIEM Security Engineering
Optimizing your SIEM solution to deliver more accurate threat detection results is a continuous effort that will require dedicated time and engineering resources—and possibly some expertise that you don’t currently have in-house. Phoenix Engineering Services allow you to outsource this optimization function to a team of cybersecurity experts, while you focus on day-to-day operations and new strategic initiatives. The team will plan, architect, design and integrate the changes to your current environment to make your SIEM processes more efficient—lessening the workload on your security operations team. Our engineering methodology is different from most integrators, because we design all our solutions with an “eye towards operations”. This means that we design the changes to your operational processes and sustainment schedules at the same time we design the technical optimizations. This holistic approach expedites the “go live” of your optimized solution so your security operations team will see immediately value. If you are interested in adding security automation and orchestration to your SIEM for alert triage, enrichment and response, our engineers can also design your automated workflows, documentation, testing plans, training tools and performance metrics.
SIEM Security Operations
Preparing incident response playbooks, automated workflows, metrics, reports and dashboards for your newly optimized SIEM design can be overwhelming for a busy operations team. If your team lacks the resources to get your new processes into production, Phoenix engineers can help. Our experts can design and implement custom security operations playbooks and training tools that blend your new processes with your existing best practices and change-management processes. We can also prepare complete solution documentation for solution sustainability and future enhancements. Our team specializes in preparing security operations teams for automated incident response using a robust SOAR platform. When you are ready, Phoenix engineers can migrate your manual playbook processes to automated workflows and train your analysts, so your incident response processes will run at machine speeds.
SIEM Security Sustainment
Your new optimized SIEM processes and SOAR Platform may require changes to your scheduled maintenance, administration and technical support. As part of a professional services or manage services engagement with Phoenix, we can include services that make sure your new solution is healthy and your security analysts remain productive. These services include: patches, software updates, availability services, capacity planning, tool optimizations, operational improvements, health checks, backups, helpdesk and even cloud migrations. If you prefer to deliver these services with internal resources, Phoenix can design a new Sustainment Schedule for your solution. This schedule will document the required and recommended monthly, quarterly and annual administrative activities.